Guidelines

Guest Guidelines for a Great Stay

At Jellystone Park™ Columbus North, our guests are known for their kindness, courtesy, and spirit of fun. Whether you’re here for a weekend escape or a full-season adventure, these shared guidelines help us maintain the safe, clean, and family-focused atmosphere we’re proud of.

Wristbands

All registered guests must wear their park-provided wristband during their stay.
Wristbands help us ensure amenities and attractions remain exclusive to our camping guests.
Guests not wearing a valid wristband may be asked to stop by the Ranger Station so we can get them checked in and back to the fun.

Campfire Fun Done Right

Campfires are welcome in the designated ring at your site.
Please keep flames at a cozy, manageable height—no bonfires or oversized fires.
Fire bans may occur during extremely dry weather.
To protect our trees, outside firewood is not permitted. Firewood, color-flame packs, and fire starters are available at the Ranger Station.
Moving firewood, even from nearby, can introduce invasive pests—thank you for helping keep our forest healthy!

Sharing the Outdoors

Please store food, coolers, and trash securely—this helps protect both wildlife and your snacks.
Avoid leaving food, trash, or pet bowls outside overnight.
Bagged trash can be placed at the end of your site for curbside pickup from 8 AM–11 PM. After 11 PM, please use a designated dumpster.

Enjoy Responsibly

Guests 21+ may enjoy alcoholic beverages at their campsite.
When moving through the park, please use a koozie or another non-glass, non-breakable container.
Glass is not permitted in or near water attractions.

Welcoming Visitors

Visitors are welcome and must check in at the Ranger Station upon arrival.
Day-use fees may apply depending on arrival time and amenities used.
Visitors must follow all campground guidelines and depart by 10 PM.
Visitor wristbands are required while onsite.

Keeping It Clean

Please empty gray and black water only at your site’s sewer hookup or the dump station.
All sewer connections must be tightly sealed using a sewer donut or threaded connector.
Ground disposal of wastewater is prohibited by state law.
Generators are not permitted—our full-hookup sites provide all the power you need.
Charcoal must be placed in your site’s fire ring once fully extinguished.

Family First — Always

Kids enjoy their stay best when a trusted adult is nearby, especially at the pool, lake, playground, and activities.
Guests under 16 must be accompanied by an adult at all water attractions.
Helmets are required when children are biking or scootering around the park.
Please observe all posted speed limits and directional signs—kids at play come first.
Carry a flashlight after dark; it helps keep you safe (and makes finding fireflies easier!).
Thank you for helping keep the park friendly, respectful, and family-centered.

Four-Legged Campers

Pets must remain leashed and attended at all times—no unsupervised outdoor time.
Limit two pets per site unless otherwise approved.
Please pick up after your pets promptly.
Pets are not permitted in tent sites, pool areas, or food service locations.

Pet-Friendly Lodging

Select cabins and lodges are pet-friendly.
Pet-friendly units require a $25 non-refundable cleaning fee per pet, per stay (limit two).
A $300 cleaning fee applies if pets are brought into non-pet-friendly units.

Aggressive Pets

If a pet displays aggressive or protective behavior toward guests or staff, we may ask owners to make alternate arrangements for everyone’s safety.

Service Animals

Service animals are welcome throughout the park.
Only animals individually trained to perform tasks for a person with a disability qualify as service animals.
Service animals must remain under control—on leash, harness, or reliable voice command.

Sites & Parking

Please observe the posted 5 MPH speed limit throughout the park.
One RV or tent is permitted per site, with a maximum of 8 guests.
Park all vehicles on your site’s gravel pad—please do not park in empty neighboring sites.
Tents may only be placed in designated tent areas.
Fireworks, firearms (including BB, Airsoft, and pellet guns), drones, metal detectors, and vehicle repairs are not permitted in the park.

Cabin Stays

To help make your stay smooth and comfortable, please review the following before arrival:

Linens are not provided, but linen bundles are available for rent.
Due to limited space, only one vehicle may be parked at each cabin. Additional vehicles must be parked in the overflow lot.
Cabins include the essentials:
- Coffee maker
- Toaster
- Basic dishware and utensils
- Microwave
- Refrigerator
- Heating and air conditioning
Please do not move indoor furniture outside.
Smoking and vaping are prohibited inside all cabins.
Pet policies apply; please ensure you have reserved a pet-friendly cabin if bringing pets.

Golf Carts

We want all guests to be able to navigate the park comfortably:

Guests with disabilities are welcome to bring a personal golf cart with a valid handicap placard and proof of insurance.
The placard holder must be present whenever the cart is in use.
For safety, personal carts, ATVs, and other motorized vehicles are not permitted for general use.

Arrival & Departure

Check-in begins at 4 PM; check-out is at 11 AM.
Please plan to arrive before 10 PM. For late arrivals, call the Ranger Station before closing so we can assist.
Prompt check-outs help us prepare sites and lodging for the next happy campers.

Swimming Lake, Pool & Water Zone Areas

No lifeguard on duty—adult supervision is required.
Guests under 16 must be accompanied by an adult (18+) at all water areas.
Life jackets are required for all guests, regardless of age, when using the swimming lake or the water slide. Life jackets are available for rent.
Proper swimwear is required—no cotton clothing such as t-shirts or cutoffs.
Unsafe or destructive behavior may result in removal from the water area.

Fishing & Flags

Fishing is permitted in our private lake without a license.
An Ohio fishing license is required only for the nearby public creek.
Guests may display U.S., state, local, military, first responder, or Jellystone Park™ flags.
To keep things welcoming for all, other flag types are not permitted unless announced for special events.

Tent Sites & Tent Policy

Tents may be placed only on designated water/electric tent sites and group tent sites.
Tents are not permitted on cabin sites, RV sites, or any undesignated areas.
Quiet hours and all park guidelines apply to tent campers.

Quiet Time

Quiet hours are 11 PM – 8 AM.
During these times, please keep voices, music, and activities at a low volume so everyone can rest.

Photo & Video

By entering the park, guests grant permission for photos or videos taken on property to be used for promotional or lawful purposes. This includes images captured in common areas and at activities or events.

Bookings & Cancellations

We accept Visa, MasterCard, American Express, and cash (no checks).
A 50% deposit is required at booking; remaining balance is due 30 days before arrival.
Two-night minimum during peak season; three-night minimum on holidays.
A $35 Site Lock Fee guarantees your chosen site or cabin.
Camping is an outdoor experience—refunds are not provided for weather or early departures.

Cancellations

Campsites: Cancel 8+ days prior for a refund minus a $30 fee; 7 days or less = deposit forfeited.
Lodging: Cancel 15+ days prior for a refund minus a $30 fee; 14 days or less = deposit forfeited.
Holidays: Cancel 30+ days prior for a refund minus a $30 fee; 29 days or less = non-refundable.
No-Shows: Full payment forfeited.
Reservation changes: $10 change fee.
Reservations may be revised up to two times before forfeiture.

Refusal of Service

To protect the wellbeing of all guests, management reserves the right to limit stays or ask guests to leave without refund if behavior threatens safety or enjoyment for others.

Website & Communications Disclaimer

We strive to provide accurate and up-to-date information across all platforms. Occasionally, updates or errors may occur. All content is provided “as available.”

We do not sell or share subscriber information for marketing purposes.
Guests who opt in to SMS communication may receive messages before, during, or after their stay.
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